1Red Casino About

Who Operates 1Red Casino

1Red is operated by TESSERA LIMITED S.R.L., a company registered under the laws of Costa Rica with registration number 3-102-913501. Our registered address is in San Jose, Mata Redonda, South Sabana, in the Las Vegas Neighborhood of Costa Rica. We hold a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, under licence number ALSI-202410047-FI2, and we operate as a crypto-first casino with an attached sportsbook section.

Our Terms and Conditions are governed by the laws of Costa Rica, and any dispute falls under the exclusive jurisdiction of the courts of Costa Rica, although we may seek interim or injunctive relief in any competent jurisdiction if needed. Only the English-language version of our documents carries legal effect. We state plainly that TESSERA LIMITED S.R.L. is not a financial institution: we do not provide banking, exchange, brokerage or custodial services, and we do not pay interest on balances.

Compliance and Oversight

Two AML Compliance Officers, named in our KYC Policy, oversee our CFT/AML compliance, staff training and suspicious-activity reporting. We screen customers against the US OFAC SDN list, the UK HMT Consolidated List, UN restrictive measures and the EU Consolidated List, using Refinitiv/Thomson Reuters World-Check. Identity, transaction and correspondence records are retained for 5 years. For a closer look at how these policies affect your account, our full review sets it all out.

1Red Casino at a Glance

Here are the key facts about who runs 1Red and how our operation is documented.

• Operator: TESSERA LIMITED S.R.L., registration number 3-102-913501
• Registered address: San Jose, Mata Redonda, South Sabana, Las Vegas Neighborhood, Costa Rica
• Licence: Government of the Autonomous Island of Anjouan, Union of Comoros, licence number ALSI-202410047-FI2
• Governing law: laws of Costa Rica, with exclusive jurisdiction of Costa Rican courts
• Terms and Conditions: version 4.0, last updated 15 January 2026
• Privacy Policy with Cookie Policy: dated 26 August 2024
• Responsible Gambling page: last updated 8 October 2024
• Minimum age to play: 18
• Card payments: processed mainly through Paysafe, part of our deposit and withdrawal methods
• Support: 24/7 live chat, a website contact form and email, the same address also serving as our Data Protection Officer contact
• Data retention: minimum 5 years for identity, transaction and correspondence records
• Complaints: acknowledged within 24 hours, resolved within 8 weeks in English

Our Documents and How We Handle Complaints

Our operation is documented across a Promotions page, an SEO landing page with FAQ, a Payments page, a Privacy Policy with Cookie Policy, our Terms and Conditions version 4.0, a Responsible Gambling page and a KYC/AML Policy. Together these set out how TESSERA LIMITED S.R.L. runs 1Red day to day, from account registration and identity checks through to how funds move through our systems.

As data controller, we collect registration data, correspondence, transaction history and verification documents, and we retain them for a minimum of 5 years from your last transaction or account closure. International transfers of data outside the EU/EFTA/EEA rely on Standard Contractual Clauses. If you raise a complaint with our team, we acknowledge it within 24 hours and resolve it no later than 8 weeks from receipt, in English, with a written and reasoned response.

We reach players through 24/7 live chat, a website contact form and a support email address, which doubles as the contact point for our Data Protection Officer. TESSERA LIMITED S.R.L. carries this responsibility alongside its Anjouan licence, ALSI-202410047-FI2, under Costa Rican law.